Support

Support

Need help with one of our apps? We’re here.

App Help

RecipeDrop

Recipe organiser

Common Issues

  • URL import not working
  • Recipe not parsing correctly

Troubleshooting Tips

  • Check the URL is valid and points to a recipe page
  • Try a different recipe from the same site
  • Ensure you have an active internet connection

Tight Five

Comedy practice timer

Common Issues

  • Audio not playing
  • Screen not staying on during practice

Troubleshooting Tips

  • Check your device volume is turned up
  • Ensure the app has audio permissions in your device settings

Sqilz

Study and quiz app

Common Issues

  • Progress not saving
  • Content not loading

Troubleshooting Tips

  • Check your internet connection
  • Try closing and reopening the app

Get in Touch

[email protected]

We aim to respond within 24 hours.

When contacting us, please include the app name, your device model, and a description of the issue.

Frequently Asked Questions

Is RecipeDrop really free?

Yes, completely. No ads, no in-app purchases, no premium tier.

Which recipe sites does RecipeDrop support?

Over 611 sites including BBC Good Food, Allrecipes, Jamie Oliver, and more. Any site with structured recipe data should work.

Do your apps collect my data?

No. Our apps store data on your device only. We don’t track you or sell data.

I found a bug. How do I report it?

Email [email protected] with the app name, your device, and steps to reproduce the issue.